Software Applications (Powerpoint)


Cluster of Modules

C8845 Operate a Presentation Application
C8864 Communicate in the Workplace
C8863 Work Effectively in an IT Environment

Description

C8845 - This unit defines the competency required to operate presentation applications and perform basic operations.
C8864 - This unit defines the competency required to provide limited client support through verbal and non-verbal communication and to effectively communicate with colleagues.
C8863 - This unit defines the competency required to work effectively within the IT environment of an organisation by researching and assembling information about the organisation's IT systems, equipment, software, policies and governance arrangements.

Textbook

"IT Fundamentals" - Tertiary Press